{"id":1493,"date":"2020-04-10T18:17:00","date_gmt":"2020-04-10T18:17:00","guid":{"rendered":"https:\/\/web_staging_fern.staging.cartstack.com\/blog\/?p=1493"},"modified":"2020-10-14T07:21:22","modified_gmt":"2020-10-14T07:21:22","slug":"multichannel-abandoned-cart-doesnt-require-email","status":"publish","type":"post","link":"https:\/\/www.staging.cartstack.com\/blog\/multichannel-abandoned-cart-doesnt-require-email\/","title":{"rendered":"3 Multichannel Abandoned Cart Tools that Don&#8217;t Require Email"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Over the years, abandoned cart strategies and tools have largely focused on email campaigns &#8211; and it\u2019s an excellent place to start. Nearly <\/span><a href=\"https:\/\/99firms.com\/blog\/how-many-email-users-are-there\/#gref\"><span style=\"font-weight: 400;\">76%<\/span><\/a><span style=\"font-weight: 400;\"> of US adults use email, and <\/span><a href=\"https:\/\/www.statista.com\/chart\/8387\/checking-inbox-for-emails\/\"><span style=\"font-weight: 400;\">82%<\/span><\/a><span style=\"font-weight: 400;\"> of those check their inboxes at least once a day; some as many as 15 times.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But the humble inbox is becoming an increasingly crowded joint, and, if you caught our recent blog on <\/span><a href=\"https:\/\/web_staging_fern.staging.cartstack.com\/blog\/abandoned-cart-email-deliverability-best-worst-practices\/\"><span style=\"font-weight: 400;\">email deliverability<\/span><\/a><span style=\"font-weight: 400;\">, it\u2019s also becoming increasingly difficult to enter. To enhance your chances of recovering abandoning visitors, you need a multi-channel abandoned cart strategy.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A multi-channel abandoned cart strategy supplements the power of email campaigns, with a series of cart abandonment tools that don\u2019t require an email.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this week\u2019s blog, we\u2019re sharing our top three multi-channel abandonment cart tools that don\u2019t require email, along with best practice tips for success, and some real-life examples of how they can be implemented.&nbsp;<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">The Importance of a Multi-Channel Customer Recovery Strategy<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">According to <\/span><a href=\"https:\/\/www.shopify.com\/enterprise\/multi-channel-marketing\"><span style=\"font-weight: 400;\">Shopify<\/span><\/a><span style=\"font-weight: 400;\">, multi-channel marketing and <\/span><a href=\"https:\/\/web_staging_fern.staging.cartstack.com\/blog\/multichannel-selling\/\"><span style=\"font-weight: 400;\">multi-channel selling<\/span><\/a><span style=\"font-weight: 400;\"> increase revenue by an average 38%, 120%, and 190%, with each additional channel. It\u2019s therefore only natural that a multi-channel customer recovery strategy can achieve the same.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A multi-channel customer recovery strategy respects the fact that customers use multiple channels throughout the purchasing journey. In fact, according to Statista, one of the top reasons for cart abandonment is heading to another channel to conduct research.&nbsp;<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1504\" src=\"https:\/\/web_staging_fern.staging.cartstack.com\/blog\/wp-content\/uploads\/ink-9.png\" alt=\"reasons for cart abandonment\" width=\"700\" height=\"501\" srcset=\"https:\/\/cartstack-blog.s3.amazonaws.com\/uploads\/ink-9.png 1000w, https:\/\/cartstack-blog.s3.amazonaws.com\/uploads\/ink-9-300x215.png 300w, https:\/\/cartstack-blog.s3.amazonaws.com\/uploads\/ink-9-768x550.png 768w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Adopting a multi-channel customer recovery campaign takes advantage of this multi-channel shopping approach by:<\/span><\/p>\n<ul>\n<li><b>Increasing the chances of your message being seen<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">As mentioned, the email inbox is crowded and difficult to be noticed in. If you read our recent blog on <\/span><a href=\"https:\/\/web_staging_fern.staging.cartstack.com\/blog\/best-abandoned-cart-subject-lines-2019\/\"><span style=\"font-weight: 400;\">abandoned cart subject lines<\/span><\/a><span style=\"font-weight: 400;\">, you\u2019ll know with the right wording, timing, and content, you can achieve an open rate of up to 70%, but what about the remaining 30%?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By using more channels to connect with your customers post-abandonment, you statistically increase the chances of your message being seen and opened.<\/span><\/p>\n<ul>\n<li><b>Empowering customer choice<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">It\u2019s a well-known psychological trait that humans don\u2019t like being told what to do. Being given a choice, even a guided one, gives us control that appeases our survival instinct.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By communicating with customers on a variety of channels, you\u2019re giving them control by saying: \u201chey, which channel do you want to continue shopping on?\u201d This is far more likely to result in a positive action than saying: \u201chey, you must re-engage with us through this email link.\u201d&nbsp;<\/span><\/p>\n<ul>\n<li><b>Being more personal<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The email inbox is no longer a personal place. It\u2019s full of generic newsletters, boring updates, and long-lost cousins who have \u00a31,000,000 to put into your bank account. This has led to alternative communication channels, such as SMS and Facebook Messenger, being used to speak with friends and family.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By connecting with abandoned website visitors on these alternative channels, your message is more likely to opened and viewed with compassion &#8211; allowing you to build a personal relationship built on familiarity and trust.&nbsp;<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Multi-Channel Abandoned Cart Tools That Don\u2019t Require Email<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The key to succeeding with a multi-channel abandoned cart strategy is leveraging different channels to honor customer choice, purchase patterns, and platform usage. Our three favorite tools for achieving this are as follows.&nbsp;<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Abandoned cart push notifications<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">An <\/span><a href=\"https:\/\/www.cartstack.com\/tour\/push-notification-sequences\/\"><span style=\"font-weight: 400;\">abandoned cart push notification<\/span><\/a><span style=\"font-weight: 400;\"> is a timed, clickable notification that appears directly on your shoppers computer screen when their web browser is open. One of their best features is that they appear regardless of which website the user is on, or whether the user is even browsing the internet. If the browser application is open, they\u2019ll see the notification!&nbsp; Plus, their instant nature means they\u2019ll rarely go \u201cunread\u201d, due to the fact that the message and content are both right in front of them from the start.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To receive a push notification, customers must opt-in when they\u2019re on your website &#8211; something that should form part of your <\/span><a href=\"https:\/\/web_staging_fern.staging.cartstack.com\/blog\/on-site-campaigns-ecommerce-leads-conversion\/\"><span style=\"font-weight: 400;\">on-site customer recovery strategy<\/span><\/a><span style=\"font-weight: 400;\">.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Push notifications are, therefore, an excellent tool for recovery because the act of opting in demonstrates high buyer intent that can be reignited through a simple reminder. Also, the on-screen nature of push notifications means that they appear when your customer is best positioned to finalize their purchase (on their computer). It\u2019s reasons like these why users are seeing an average 50% increase in revenue following push notification use.&nbsp;<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">Abandoned cart push notification best practices<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">There are three top tips for running a successful push notification abandoned cart campaign. These are:<\/span><\/p>\n<ul>\n<li><b>Using an engaging opt-in message<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Too often, brands rely on the generic opt-in wording: \u201cEcommerce store wants to show notifications &#8211; block or allow.\u201d This take it or leave it approach isn\u2019t persuasive, personal, or likely to result in positive action. Instead, you should conduct a short, compelling message that incentivizes opting in by teasing with information, offers, or content.&nbsp;<\/span><\/p>\n<ul>\n<li><b>Personalization<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Push notifications may be restricted to 128 characters, but that shouldn\u2019t mean you can\u2019t personalize the content. Use a catchy headline, an engaging message, and an image relevant to the customer\u2019s visit.&nbsp;<\/span><\/p>\n<ul>\n<li><b>Call to action<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Since your push notifications appear while your customer is on their computer browsing the web, playing games, or catching up with their admin, it\u2019s essential that your call to action both compelling and easy to complete. For example, \u201cFind out more\u201d suggests that the shopper must complete an action, such as reading, to proceed; whereas \u201cCheckout\u201d suggests that all they need to do is click that buy button.&nbsp;<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">Abandoned cart push notification examples<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">As you\u2019ll see from the following examples, the usual tactics employed in cart and browse abandonment campaigns (scarcity, incentives, and risk aversion) work just as well in abandoned cart push notifications.&nbsp;<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1497\" src=\"https:\/\/web_staging_fern.staging.cartstack.com\/blog\/wp-content\/uploads\/CartStack-push-notification-example.jpg\" alt=\"abandoned cart push notification example 1\" width=\"485\" height=\"112\" srcset=\"https:\/\/cartstack-blog.s3.amazonaws.com\/uploads\/CartStack-push-notification-example.jpg 1356w, https:\/\/cartstack-blog.s3.amazonaws.com\/uploads\/CartStack-push-notification-example-300x69.jpg 300w, https:\/\/cartstack-blog.s3.amazonaws.com\/uploads\/CartStack-push-notification-example-768x177.jpg 768w, https:\/\/cartstack-blog.s3.amazonaws.com\/uploads\/CartStack-push-notification-example-1024x236.jpg 1024w\" sizes=\"(max-width: 485px) 100vw, 485px\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1506\" src=\"https:\/\/web_staging_fern.staging.cartstack.com\/blog\/wp-content\/uploads\/CartStack-push-notification-example-2-1.jpg\" alt=\"abandoned cart push notification example 2\" width=\"500\" height=\"119\" srcset=\"https:\/\/cartstack-blog.s3.amazonaws.com\/uploads\/CartStack-push-notification-example-2-1.jpg 1407w, https:\/\/cartstack-blog.s3.amazonaws.com\/uploads\/CartStack-push-notification-example-2-1-300x71.jpg 300w, https:\/\/cartstack-blog.s3.amazonaws.com\/uploads\/CartStack-push-notification-example-2-1-768x183.jpg 768w, https:\/\/cartstack-blog.s3.amazonaws.com\/uploads\/CartStack-push-notification-example-2-1-1024x244.jpg 1024w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1505\" src=\"https:\/\/web_staging_fern.staging.cartstack.com\/blog\/wp-content\/uploads\/CartStack-push-notification-example-4-1.jpg\" alt=\"abandoned cart push notification example 3\" width=\"500\" height=\"119\" srcset=\"https:\/\/cartstack-blog.s3.amazonaws.com\/uploads\/CartStack-push-notification-example-4-1.jpg 1411w, https:\/\/cartstack-blog.s3.amazonaws.com\/uploads\/CartStack-push-notification-example-4-1-300x71.jpg 300w, https:\/\/cartstack-blog.s3.amazonaws.com\/uploads\/CartStack-push-notification-example-4-1-768x182.jpg 768w, https:\/\/cartstack-blog.s3.amazonaws.com\/uploads\/CartStack-push-notification-example-4-1-1024x243.jpg 1024w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/p>\n<h3><span style=\"font-weight: 400;\">Abandoned cart SMS (text messages)<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">SMS messages are a highly effective, yet often overlooked marketing channel for sellers looking to recover customers. SMS messages have a <\/span><a href=\"https:\/\/venturebeat.com\/2015\/03\/27\/why-businesses-cant-ignore-sms-hint-90-of-people-read-a-text-message-within-the-first-3-minutes\/\"><span style=\"font-weight: 400;\">90% open rate within just three minutes<\/span><\/a><span style=\"font-weight: 400;\"> of receipt. Why? Because the average American spends <\/span><a href=\"https:\/\/www.zdnet.com\/article\/americans-spend-far-more-time-on-their-smartphones-than-they-think\/\"><span style=\"font-weight: 400;\">5.4 hours a day<\/span><\/a><span style=\"font-weight: 400;\"> on their phone, and SMS messages come with their own alert &#8211; making them a quick and easy way to capture attention.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In addition to being highly openable, text messages appear away from the hustle and bustle of the internet, social media, and emails. The SMS inbox is a personal place reserved for one-to-one conversations; subconsciously, recipients will automatically attribute familiarity, warmth, and trust to anyone appearing here &#8211; perfect for persuading abandoners back to their shopping cart.&nbsp;<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">Abandoned cart SMS best practice&nbsp;<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">However, there is an art to sending effective cart abandonment SMS. This includes:<\/span><\/p>\n<ul>\n<li><b>Personalization<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Personalization is still key when it comes to customer recovery. It makes your content relevant to the recipient while also creating familiarity. Personalization in SMS can be achieved by using <\/span><a href=\"https:\/\/support.twilio.com\/hc\/en-us\/articles\/223181348-Getting-Started-with-Alphanumeric-Sender-ID-for-Twilio-Programmable-SMS\"><span style=\"font-weight: 400;\">sender ID<\/span><\/a><span style=\"font-weight: 400;\"> to show your brand name as the sender and adding custom fields to insert personal information such as the recipient\u2019s name and what they were browsing.&nbsp;<\/span><\/p>\n<ul>\n<li><b>Timing<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Timing is particularly crucial when it comes to SMS &#8211; after all, you don\u2019t want to give your customers a panic attack by waking them up with a 3 am message. We recommend following a similar schedule to you abandoned cart emails, being careful to avoid unsociable hours (work time and bedtime).&nbsp;<\/span><\/p>\n<ul>\n<li><b>Length<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Text messages are limited to 160-characters per message, and it\u2019s good practice to stay within this limit. Anything longer defeats the purpose of SMSs being the quick way to communicate.&nbsp; This gives you 160-characters to hook, engage, and compel your audience to your CTA.&nbsp;<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">Abandoned cart SMS examples<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">The following ecommerce SMS examples demonstrate how powerful 160-characters can be when combined with the right tone and content.&nbsp;<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1494\" src=\"https:\/\/web_staging_fern.staging.cartstack.com\/blog\/wp-content\/uploads\/CartStack-SMS-example-1.png\" alt=\"abandoned cart sms example 1\" width=\"400\" height=\"335\" srcset=\"https:\/\/cartstack-blog.s3.amazonaws.com\/uploads\/CartStack-SMS-example-1.png 691w, https:\/\/cartstack-blog.s3.amazonaws.com\/uploads\/CartStack-SMS-example-1-300x251.png 300w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1496\" src=\"https:\/\/web_staging_fern.staging.cartstack.com\/blog\/wp-content\/uploads\/CartStack-SMS-example-2.png\" alt=\"abandoned cart sms example 2\" width=\"400\" height=\"335\" srcset=\"https:\/\/cartstack-blog.s3.amazonaws.com\/uploads\/CartStack-SMS-example-2.png 691w, https:\/\/cartstack-blog.s3.amazonaws.com\/uploads\/CartStack-SMS-example-2-300x251.png 300w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1495\" src=\"https:\/\/web_staging_fern.staging.cartstack.com\/blog\/wp-content\/uploads\/CartStack-SMS-example-3.png\" alt=\"abandoned cart sms example 3\" width=\"400\" height=\"335\" srcset=\"https:\/\/cartstack-blog.s3.amazonaws.com\/uploads\/CartStack-SMS-example-3.png 691w, https:\/\/cartstack-blog.s3.amazonaws.com\/uploads\/CartStack-SMS-example-3-300x251.png 300w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/p>\n<h3><span style=\"font-weight: 400;\">Abandoned cart Facebook Messenger<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Facebook Messenger is available on both web browsers and smartphones, enabling you to cover all bases to ensure that your message is read &#8211; any it usually is. Open rates can be as high as <\/span><a href=\"https:\/\/medium.com\/olyo\/messenger-chatbots-can-lead-your-campaigns-to-a-98-open-rate-7292db19158f\"><span style=\"font-weight: 400;\">98%<\/span><\/a><span style=\"font-weight: 400;\"> and click-through rates 44%, thanks to the <\/span><a href=\"https:\/\/www.zdnet.com\/article\/americans-spend-far-more-time-on-their-smartphones-than-they-think\/\"><span style=\"font-weight: 400;\">64.5 minutes<\/span><\/a><span style=\"font-weight: 400;\"> an average adult spends on the platform.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In addition, clicked links open within the app, preventing disruption and creating a frictionless customer experience that discourages further abandonment. It\u2019s also easy to get started with, by using CartStack\u2019s enriched contact records to find social profiles and transfer leads to your social media chatbot using <\/span><a href=\"https:\/\/web_staging_fern.staging.cartstack.com\/blog\/cartstack-zapier-integration\/\"><span style=\"font-weight: 400;\">Zapier<\/span><\/a><span style=\"font-weight: 400;\">.&nbsp;<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">Facebook Messenger best practice&nbsp;<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Similar to abandoned cart SMS, you\u2019re entering a private and personal space here. This necessitates the following:<\/span><\/p>\n<ul>\n<li><b>Personalization<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">We\u2019ve mentioned it twice already, and we\u2019re going to mention it again. Personalization is key to winning back customers because your message becomes highly relevant to them. Use your visitor tracking information to segment shoppers into the right Facebook Messenger re-engagement campaign.&nbsp;<\/span><\/p>\n<ul>\n<li><b>Conversation<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Since Facebook Messenger is a conversation tool, you can generate great results from entering into a conversation. Saying \u201cHey, we saw you were looking at this &#8211; is there anything we can help you with?\u201d will likely perform much better than copying and pasting your cart abandonment email.&nbsp;<\/span><\/p>\n<ul>\n<li><b>Imagery<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The Facebook Messenger app allows you to send images and videos &#8211; do it. Send one or two images of what the customer had added to their basket to engage them, remind them, and reignite their interest.&nbsp;<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">Abandoned cart Facebook Messenger examples<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">These Facebook Messenger examples demonstrate how a simple conversation starter could lead to increased customer recovery rates.&nbsp;<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1500 alignnone\" src=\"https:\/\/web_staging_fern.staging.cartstack.com\/blog\/wp-content\/uploads\/CartStack-Facebook-Messener3.png\" alt=\"abandoned cart facebook messenger example 1\" width=\"400\" height=\"336\" srcset=\"https:\/\/cartstack-blog.s3.amazonaws.com\/uploads\/CartStack-Facebook-Messener3.png 638w, https:\/\/cartstack-blog.s3.amazonaws.com\/uploads\/CartStack-Facebook-Messener3-300x252.png 300w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1499 alignnone\" src=\"https:\/\/web_staging_fern.staging.cartstack.com\/blog\/wp-content\/uploads\/CartStack-Facebook-Messener2.png\" alt=\"abandoned cart facebook messenger example 2\" width=\"400\" height=\"349\" srcset=\"https:\/\/cartstack-blog.s3.amazonaws.com\/uploads\/CartStack-Facebook-Messener2.png 632w, https:\/\/cartstack-blog.s3.amazonaws.com\/uploads\/CartStack-Facebook-Messener2-300x262.png 300w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1503\" src=\"https:\/\/web_staging_fern.staging.cartstack.com\/blog\/wp-content\/uploads\/CartStack-Facebook-Messener.png\" alt=\"abandoned cart facebook messenger example 3\" width=\"400\" height=\"327\" srcset=\"https:\/\/cartstack-blog.s3.amazonaws.com\/uploads\/CartStack-Facebook-Messener.png 623w, https:\/\/cartstack-blog.s3.amazonaws.com\/uploads\/CartStack-Facebook-Messener-300x246.png 300w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/p>\n<h2><span style=\"font-weight: 400;\">Main takeaway<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Abandoned cart emails are undoubtedly the best place to start with your customer recovery strategy. But once you\u2019ve perfected the email, it\u2019s time to delve into different ways and channels to connect with the customer who\u2019s gone, but never forgotten.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Whatever multi-channel abandoned cart strategy you adopt, the following four necessities never change: timing, relevance, content, and testing. Good luck!<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Over the years, abandoned cart strategies and tools have largely focused on email campaigns &#8211; and it\u2019s an excellent place to start. Nearly 76% of US adults use email, and 82% of those check their inboxes at least once a day; some as many as 15 times.&nbsp; But the humble inbox is becoming an increasingly [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1649,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[30,29],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>3 Multichannel Abandoned Cart Tools that Don&#039;t Require Email<\/title>\n<meta name=\"description\" content=\"The humble inbox is becoming an increasingly crowded joint. 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