SAP Hybris + CartStack
SAP Commerce Cloud, still widely known by its former name Hybris, is the enterprise commerce platform in SAP's customer experience suite. It runs high-volume B2C and B2B storefronts with complex catalogs, contract pricing and multi-site operations.
CartStack adds cart recovery for SAP Hybris stores across email, SMS and push. See how cart abandonment recovery for ecommerce works end to end.
About SAP Hybris
Enterprise catalogs of this size produce a long, considered buying journey, and long journeys get interrupted. A buyer comparing configurations across several sessions is normal behaviour on a platform like this, not an edge case.
CartStack tracks those sessions and follows up on the ones that stop short, so a cart left open on a Thursday afternoon gets a reminder that still carries the right items and pricing.
