Guides/The hotelier's guide to recovering lost bookings
E-book · Free download

The hotelier's guide to recovering lost bookings.

How do hotels win back the attention of commitment-weary travelers? Which tools and processes shorten the path to booking, ease purchase hesitation and recover the revenue traditionally lost to abandonment? This e-book tells you how.

E-book

The hotelier's guide to recovering lost bookings

What you're getting

The $10B abandonment problem, and why guests look but don't book How to turn lookers into bookers — winning guests and influencing booking behaviour The trends set to define hospitality, and how to prepare your hotel for them

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We'll also send the occasional hospitality recovery tip. Unsubscribe any time.

What's inside

Five chapters on why direct bookings stall, and what closes the gap.

1

The $10B problem

What booking abandonment costs hospitality, and why acquisition spend makes every lost guest more expensive.

2

Why guests don't book

Research time, price comparison, group decisions and a checkout built for a different decade.

3

Winning the booking

Influencing booking behaviour and shortening the path from first search to confirmed reservation.

4

Trends and technology

Where hospitality is heading, and the booking-recovery technology that closes the gap.