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Notes on the part of the funnel after someone walks away.

Recovery tactics, benchmarks and the occasional opinion — for stores, properties and box offices.

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HospitalityJul 18, 2023

Hotel SEO: Boosting Your Hotel Website’s Search Visibility

Search engine optimization (SEO) should be a go-to strategy for hotel marketing, especially to increase direct bookings – but it isn’t.

reputation management for hotels
HospitalityJun 15, 2023

The Importance of Hotel Reputation Management for Increasing Direct Bookings

In this article, we’ll unlock the secrets of effective online hotel reputation management that can propel your hotel to new heights of success

HospitalityJun 13, 2023

How to Leverage Social Media to Increase Your Hotel Direct Bookings

Are you a hotelier dealing with the burden of high commission fees demanded by OTAs? Luckily, we live in a day and age where social media...

HospitalityJun 8, 2023

10 Simple but Effective Direct Booking Tactics for Your Hotel Website

Building a strategy focused around direct booking tactics can produce up to 30% more revenue, because you aren’t shelling out...

guest satisfaction
HospitalityMay 31, 2023

Are You Ghosting Your Guests Without Even Realizing It?

Guests feeling overlooked can lead to frustration and dissatisfaction, ultimately damaging your hotel's reputation and bottom line You might be familiar with the term "ghosting" in...

the decline of airbnb
HospitalityMay 18, 2023

#AirbnbHorrorStory Video Goes Viral: So How Can Hotels Cash In on the Potential Decline of Airbnb?

By now, most of us are familiar with the origin story of Airbnb. In fact, the Airbnb founder story is popularly dubbed as one of the most inspiring entrepreneurial stories of our t...

hotel guest personas
HospitalityMay 4, 2023

5 Guest Personas And What It Takes To Convert Them Into Loyal Direct Bookers That Spend More

In the world of the hotel industry, where the rate of travelers abandoning their reservations can be significant, hoteliers are constantly searching for ways to optimize their esta...

optimize online experiences for hotel guests
HospitalityApr 28, 2023

5 Ways to Optimize Online Experiences to Reach a New Generation of Hotel Guests

Strategies and technology can help hotels recover a lost bookings, enhance guest relationships, and generate more direct revenue For those of us who grew up wrestling with the nove...

rezrecover press release
EcommerceApr 19, 2023

Press Release: RezRecover Announced as Bronze Sponsor of HSMAI Revenue Optimization Conference 2023 in Toronto

Meet the team from RezRecover who have helped hotels recapture over  $325M in lost bookings for leading hotels worldwide MINNEAPOLIS, MIN (June 6, 2023) –  Attendees at t...

HospitalityApr 3, 2023

Increase Your Hotel Sales in 2023 with These 15 Crucial Strategies

As the hospitality industry continues to grow, it is a perfect time to invest in your hotel sales strategies, and introduce innovative...

TicketingMar 9, 2023

Grow Online Ticket Sales with These Vital Customer Recovery Tools

Cart abandonment tools can help you recover lost revenue and grow your ticket sales. By sending targeted emails or messages to customers...

rezrecover press release
EcommerceMar 4, 2023

Press Release: Newly Released Compilation of Case Studies Explores the Surprising and Dramatic Results of a RezRecover Hotel Booking Recovery Solution

From a boutique property that achieved a 125X ROI to a multi-property chain on track to recover over $4.4 million in annual lost revenue What keeps hoteliers up at night? As any ho...