How Data Plays Into Crafting the Personalized Guest Experience
How to put guest data to work to create meaningful and personal touchpoints, craft messages uniquely suited to each guest, and boost your bottom line Do you ever wonder how Netflix...
Recovery Campaigns: Everyone Deserves a Second Chance – To Book Direct That Is
Don’t be part of a statistic of growing reservation abandonment rates with strategies to turn lost sales into revenue Let’s face it, not everyone deserves a second chance – and not...
How Changes at Google are Impacting the Hospitality Industry
Jimmy Wales once said, “If it isn’t on Google, it doesn’t exist.” In many ways, Wales was correct – Google is, after all, often viewed as the ultimate gatekeeper of the internet. I...
The Top 5 Reasons Why Hotel Guests Look But Don’t Book
We are all familiar with ‘buyer’s remorse’ – but what about a buyer’s hesitation? The moment a consumer stares at their digital shopping cart, consumed with quiet contemplation bef...
Online Booking Trends and Stats Every Hotelier Should Know
In less than 85 days, 2022 will come to a close as we usher in 2023. It’s hard to believe the speed at which this year seemed to pass, a stark (but welcomed) contrast to the two ye...
The Cart Abandonment Checklist: A Guide for Ecommerce Marketers
Abandoned carts are a goldmine for ecommerce businesses but most of them don't even realize it. This cart abandonment checklist will guide...
The Recipe for a Successful Booking Abandonment Recovery Campaign
If you’re looking to run the most successful booking abandonment campaign you’ve ever had, this is going to be the best checklist
5 Ways to Optimize Hotel Websites for Increased Conversions and Fewer Abandoned Bookings
As a hotel marketer, you understand the importance of having a hotel website that is optimized for conversion. With more and more travelers —
9 Conditional Content Email Examples for Recovering Abandoned Bookings
If you're spending too much time crafting personalized emails for your guests, you're going to love the power of conditional content email!
Press Release: RezRecover Celebrates Record-Setting Year with Over $78M in Recovered Bookings for Hotels, 200+ New Implementations, and 143 New Properties
MINNEAPOLIS, MIN – CartStack, the leading eCommerce technology behind RezRecover, has much more to celebrate than the new year. The company recently announced a l...
The 33 Definitive Hospitality Industry Statistics You Need to Know For 2023
As of today, we are only weeks away from 2023. It’s almost hard to believe after the trials and tribulations that largely defined 2020, 2021, and the beginning of 2022. In some way...
5 Conditional Content Email Examples for Abandoned Cart Recovery
Conditional Content allows you to present customers with the most relevant email content possible, to give you the best chance at recovery.